Operations Director

Position: Operations Director

Location: Glasgow with flexible working

Salary: £80-100k (neg DOE), bonus, car/allowance and senior management benefits

Our Client: Our Client is an integrated design and build solution provider operating in the water sector. They have over 1,000 staff working across eight regional centres, primarily supporting six long term water sector frameworks operating both as on their own and increasingly in joint ventures and alliances.

The Role: ESD is a Joint Venture formed to manage, design, and deliver Scottish Water’s Q&SIV Non-Infrastructure Programme.

ESD is fully integrated and staffed by secondees from all parent companies on a ‘best person for the job’ basis.

Our client has secured the SR21 contract running through to 2027 worth approximately £650-850m and is the only Tier 1 contractor engaged to deliver non-infrastructure design and build works covering all of Scotland

Purpose of role: Responsible for leading daily activities across functions such as PMO, information management, client reporting, business improvement, IT, quality assurance, governance and regulatory compliance.

This will include implementing policies, managing associated business risk, and implementing technology solutions.

Ultimately, you will coordinate and lead a range of key operational teams essential for efficient service delivery

Principal Duties: Proactively provide advice, strategic challenge, overview and scrutiny to ensure alignment with ESD wider policy to deliver ESD’s strategic priorities.

Set up and manage a business-wide programme office (PMO) to align projects across all business areas and maintain a single programme view.

Manage several teams within the function encompassing Programme Management, Programme Control & Reporting, Governance, Risk Management, Systems and Processes.

Ensure that strong governance and reporting processes are maintained to enable full visibility and successful management of programme deliverables, risks, benefits and opportunities.

Provide the appropriate challenge to the business, to ensure the quality of information reported is accurate and aligned with the ESD programme’s direction.

Initiate and develop good relationships with key stakeholders across the programme workstream and wider organisation to define and implement the programme management framework.

Analyse data, interfaces and critical dependences across the total delivery area, as part of an ongoing process of improvement and effective assurance.

Ensure that all change-related risks are accurately reflected in the Corporate Risk Management process and shared with the relevant areas of the business.

Develop and implement a benefits-tracking methodology across all projects, aligning with business objectives and agreed regulatory commitments to ensure full transparency of reported results.

Work closely with SW PMO to produce accurate and mutually defined project and programme data.

Support the COO with developing the annual business plan and key JV and SW monthly reports.

Implement and maintain an efficient operational, business, and portfolio management practice to ensure that the COO receives timely and accurate progress reports, financial data and other performance information.

Work with business functions to improve the quality of reporting and agree management dashboards.

Key Attributes: Strong leadership skills

Broad knowledge of business operations (ideally including water, utilities, JV’s, frameworks or other service sectors)

Strong commercial awareness, driving improvements to meet both commercial and technical objectives

Extensive background in programme management

Able to evidence a well-structured, systematic approach to identify and analyse problems, understand risks, and implement appropriate solutions.

Committed to productivity and compliance

Highly collaborative, with strong communication, negotiating, engaging, and influencing skills to develop and maintain robust relationships with all parts of the business.

Track record in creating positive outcomes in similar environments.

Experienced in leading and coaching a team.

Excellent inter-personal, communication (written and oral), and negotiating skills with a keen eye for detail.

Experience: Extensive experience in operations and business management

Comprehensive track record in Programme Office or Delivery Management disciplines and working in a PMO.

First-hand experience of transformational business change.

Membership of a recognised body preferable (Association of Project Managers/Practitioner MSP/Prince2/P3O/PPSO/ITIL).

Advanced Microsoft Office skills.

Reporting to: Chief Operating Officer

Key Words:

Operations Director

Operations Management

Operational Management

Business Manager

Business Management

Business Improvement

Head of Business Operations

Programme Management

Programme Control

Programme Reporting

Risk Management

Programme Office

Delivery Management


Water Treatment

Water Sector

Water Industry


Waste water




Joint Ventures

Engineering/Technical Director – Fabrication or Manufacturing

Position: Engineering/Technical Director

Location: Reading

Salary: up to £65k (DOE), car/allowance, bonus and excellent benefits package

Our Client: Is an independently owned SME who specialize in the manufacture of perforated materials.

Products: Technically superior cost-effective perforated metals and plastics; flat sheet products: coil-coil, coil-sheet and sheet-sheet products; interrupted perforated patterns; and fully formed components finished to a client’s specifications.

Manufacture of all kinds of perforated coil or sheet materials on modern electronically controlled presses. All manner of widths and patterns are available to the highest degrees of accuracy.

Markets served include:

Architectural, Audio, Automotive, Baking Trays, Ceilings, Enclosures, Filtration, Lighting, Microwaves, Oil and Gas, Profilers, Stock Sheets.

The Role: Add impetus and drive to the business.

Inject both technical and commercial acumen to the senior management team allowing new business opportunities to be embraced.

Direct leadership of the manufacturing, engineering, maintenance, estimating and supply chain teams.

Establish strong working relationships with all customers and suppliers.

Management of all site facilities

Manage & foster a strong working relationship with all on-site personnel and functions.

Reports to Managing Directors.

Direct reports are Maintenance Manager and Toolroom Manager

Responsibilities: As a part of the senior management team, you will be expected to be involved in all areas of the business.

Manage the maintenance activities within the organisation. Identify enhancements to plant and specify new equipment to enhance the company’s technical and commercial capabilities.

Contribute to and drive engineering projects including tooling, machinery, materials and processes to ensure product is made on time, profitability is maximised, and wastage minimised.

Develop, initiate and manage equipment (tooling, jigs, and machinery) improvement projects to achieve productivity and profitability goals. Technical ownership for trials of new products and tooling

Drive R&D and continually seek to enhance and develop internal systems and processes.

Identify ways to optimise engineering and manufacturing effectiveness

Provide direction & leadership for the Maintenance and Toolroom teams.

Review and develop current technical specifications including statistical analysis, inspection and validation activities as appropriate.

Contribute to the organisation process improvement activities (scrap reduction)

Ensuring a risk- free Health and Safety environment

Share and promote core values, actively promoting a team culture across the business.

Promote the company both within the local community and the industry.

Experience: A strong engineering background including knowledge of tooling, machinery, materials and processes

Commercially astute and constantly looking for opportunities to reduce cost and increase profit.

Able to assess technical challenging issues and develop solutions.

Proven track record of having successfully managed in a progressive manufacturing environment with knowledge of modern manufacturing tools and evidence of having improved key indicators of a similar manufacturing plant.

Proven expertise in managing, influencing & facilitating positive relationships across a business

Experience in the perforation, fabrication or metal processing industries would be highly advantageous.

Aspiration to join the Board of Directors

Qualifications: Degree or equivalent in an engineering discipline is desirable

Leadership/management qualification such as MBA/DMS would be advantageous.

Competencies: Take ownership of the role, make it their own and drive through results

Excellent interpersonal skills, able to motivate others

Strong commercial awareness.

Customer focused

Strategic thinker

Strong influencing, negotiation and communication skills.

Strong, highly developed hands-on leadership style

Open minded and willing to embrace new ideas and changes

Professional approach to work and to dealings with stakeholders

Excellent organizational and project-management skills

Measurables: Most important measurable will be the bottom-line performance of the business.

Factors affecting this and measurable will be:

Tool rejects


Machine availability

Staff retention

Staff development

New business sales (from advancement in our technical offering)

Cost v profit and loss

Key Words:

Technical Director

Engineering Director

Technical Manager

Engineering Manager








Metal Processing